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Barcode Reader Repair


If you need Barcode Reader Repair, Industrial Repair Group is your go to partner for dependable service.

Industrial Repair Group performs extensive component level repairs, touching up solder traces, replacing bad components, as well as full testing of ICs, PALs, EPROMs, GALs, surface mounted components and much more. Every Barcode Reader Repair is subjected to dynamic function tests to verify successful repair and then backed by our 18 month repair guarantee. Sealers and conformal coatings are re-applied as needed with each repair restoring your equipment back to its original OEM specs.

Industrial Repair Group is more than a service provider for your industry. We are a partner and a dedicated resource for your team members to rely upon. Feel confident that we don't play the lingo game. We are real people, with real goals. Our company is always open minded and intent on isolating problems to keep organizations up and running 24/7. We are a leading service provider that believes educated personal is the best policy.


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Industrial Repair Group prides ourselves on giving accurate quotes. Rest assured that our first price quote is our only price quote. Our mission statement is simple: IRG will get the job done as promised and on schedule, our customers will be satisfied, and all repairs will be backed with our 18 month repair guarantee!

Service Guarantee

At Industrial Repair Group, our goal is to offer the best repair in the industry and the most competitive quotes. Our wide selection of services and industry leading 18 month repair guarantee are sure to provide you with the perfect repair solution for all of your industrial needs. We specialize in industrial electronics, electric motor rebuilds, and complete customer satisfaction.


Summary of Warranty

Industrial Repair Group LLC. warrants to you, the ORIGINAL PURCHASER and ANY SUBSEQUENT OWNER of each Industrial Repair Group repair, for a period of one (1) year and six (6) months from the date of the repair (the "warranty period") that Industrial Repair Group's service is free of defects in materials and workmanship. We further warrant the repair regardless of the reason for failure, except as excluded in this Warranty.

Items Excluded From This Warranty

This Warranty is in effect only for failure of a Industrial Repair Group repair which occurred within the Warranty Period. It does not cover any product which has been damaged because of any intentional misuse, accident, negligence, ordinary wear and tear, cosmetic damage, or loss which is covered under any of your insurance contracts. The Industrial Repair Group Warranty also does not extend to the repaired products if the Industrial Repair Group LLC asset control number has been defaced, altered, or removed.

What Industrial Repair Group Will Do

We will remedy any defect, regardless of the reason for failure (except as excluded), by repair, replacement, or refund. We may not elect refund unless you agree, or unless we are unable to provide replacement, and repair is not practical or cannot be timely made. If a refund is elected, then you must make the defective or malfunctioning product available to us free and clear of all liens or other encumbrances. The refund will be equal to the actual repair price, not including interest, insurance, closing costs, and other finance charges less a reasonable depreciation on the product from the date of repair. Warranty work can only be performed at our fulfillment center. We will remedy the defect and ship the product from the service center within a reasonable time after receipt of the defective product. All expenses in remedying the defect, including surface shipping costs in the United States, will be borne by us. (You must bear the expense of shipping the product between any foreign country and the port of entry in the United States including the return shipment, and all taxes, duties, and other customs fees for such foreign shipments.)

How to Obtain Warranty Service

You must notify us of your need for warranty service within the warranty period. All components must be shipped in a factory pack, which, if needed, may be obtained from us free of charge. Corrective action will be taken within a reasonable time of the date of receipt of the defective product by us or our authorized service center. If the repairs made by us or our authorized service center are not satisfactory, notify us or our authorized service center immediately.

Disclaimer of Consequential and Incidental Damages.

You are not entitled to recover from us any incidental damages resulting from any defect in the Industrial Repair Group repair service. This includes any damage to another product or products resulting from such a defect.

Warranty Alterations

No person has the authority to enlarge, amend, or modify this Warranty. This Warranty is not extended by the length of time which you are deprived of the use of your equipment. Repairs and replacement parts provided under the terms of this IRG Warranty shall carry only the unexpired portion of this Industrial Repair Group Warranty.

How Barcode Readers Work

Thank you for choosing Industrial Repair Group. If you would like a printable version of How Barcode Readers Operate, please follow this link: IRG-Barcode-Readers

A barcode reader (or barcode scanner) is an electronic device for reading printed barcodes. Like a flatbed scanner, it consists of a light source, a lens and a light sensor translating optical impulses into electrical ones. Additionally, nearly all barcode readers contain decoder circuitry analyzing the barcode's image data provided by the sensor and sending the barcode's content to the scanner's output port.

Types of barcode readers


Scanning methods are distinguished by the amount of operator manipulation required:
  • Pen or wand-type readers: requires the operator to swipe the pen over the code.
  • Semi-automatic handheld readers: The operator need not swipe, but must at least position the reader near the label
  • Fix-mount readers for automatic reading: The reading is performed laterally passing the label over the reader. No operator is required, but the position of the code target must coincide with the imaging capability of the reader.
  • Reader gates for automatic scanning: The position of the code must be just under the gate for short time, enabling the scanner sweep to capture the code target successfully.

Types of technology

The reader types can be distinguished as follows:

Pen-type readers

Pen-type readers consist of a light source and a photodiode that are placed next to each other in the tip of a pen or wand.[1] To read a bar code, the tip of the pen moves across the bars in a steady motion. The photodiode measures the intensity of the light reflected back from the light source and generates a waveform that is used to measure the widths of the bars and spaces in the bar code. Dark bars in the bar code absorb light and white spaces reflect light so that the voltage waveform generated by the photo diode is a representation of the bar and space pattern in the bar code. This waveform is decoded by the scanner in a manner similar to the way Morse code dots and dashes are decoded.

Laser scanners

Laser scanners work the same way as pen type readers except that they use a laser beam as the light source and typically employ either a reciprocating mirror or a rotating prism to scan the laser beam back and forth across the bar code.[1] As with the pen type reader, a photodiode is used to measure the intensity of the light reflected back from the bar code. In both pen readers and laser scanners, the light emitted by the reader is rapidly varied in brightness with a data pattern and the photodiode receive circuitry is designed to detect only signals with the same modulated pattern.

CCD readers

CCD readers use an array of hundreds of tiny light sensors lined up in a row in the head of the reader. Each sensor measures the intensity of the light immediately in front of it. Each individual light sensor in the CCD reader is extremely small and because there are hundreds of sensors lined up in a row, a voltage pattern identical to the pattern in a bar code is generated in the reader by sequentially measuring the voltages across each sensor in the row. The important difference between a CCD reader and a pen or laser scanner is that the CCD reader is measuring emitted ambient light from the bar code whereas pen or laser scanners are measuring reflected light of a specific frequency originating from the scanner itself.

Camera-based readers

Two-dimensional imaging scanners are the fourth and newest type of bar code reader. They use a camera and image processing techniques to decode the bar code. Video camera readers use small video cameras with the same CCD technology as in a CCD bar code reader except that instead of having a single row of sensors, a video camera has hundreds of rows of sensors arranged in a two dimensional array so that they can generate an image.[2] Large field-of-view readers use high resolution industrial cameras to capture multiple bar codes simultaneously. All the bar codes appearing in the photo are decoded instantly (ImageID patents 6801245 & 6922208). There are a number of open source libraries for barcode reading from images. These include the ZXing project, which reads one- and two-dimensional barcodes using Android and JavaME, the JJIL project, which includes code for reading EAN-13 barcodes from cellphone cameras using Java ME, and ZBAR, which reads various one-dimensional barcodes in C. Even web site integration, either by image uploads (e.g. Folke Ashberg: EAN-13 Image-Scanning and code creation tools) or by use of plugins (e.g. the Barcodepedia uses a flash application and some web cam for querying a database), have been realized options for resolving the given tasks. Finally, there are free closed source libraries including Barcode Scanner, which read one- and two-dimensional barcodes on iPhone, Windows Mobile, Android, BlackBerry and Symbian smartphones.

Omni-directional barcode scanners

Omni-directional scanning uses "series of straight or curved scanning lines of varying directions in the form of a starburst, a lissajous pattern, or other multiangle arrangement are projected at the symbol and one or more of them will be able to cross all of the symbol's bars and spaces, no matter what the orientation."[3] Omni-directional scanners almost all use a laser. Unlike the simpler single-line laser scanners, they produce a pattern of beams in varying orientations allowing them to read barcodes presented to it at different angles. Most of them use a single rotating polygonal mirror and an arrangement of several fixed mirrors to generate their complex scan patterns. Omni-directional scanners are most familiar through the horizontal scanners in supermarkets, where packages are slid across a glass or sapphire window. There are a range of different omni-directional units available which can be used for differing scanning applications, ranging from retail type applications with the barcodes read only a few centimetres away from the scanner to industrial conveyor scanning where the unit can be a couple of metres away or more from the code. Omni-directional scanners are also better at reading poorly printed, wrinkled, or even torn barcodes.

Cell phone cameras

While cell phone cameras without auto-focus are not ideal for reading some common barcode formats, there are 2D barcodes (such as Semacode) which are optimized for cell phones, as well as QR Codes and Data Matrix codes which can be read quickly and accurately with or without auto-focus. These open up a number of applications for consumers:
  • Movies: DVD/VHS movie catalogs
  • Music: CD catalogs, play MP3 when scanned
  • Book catalogs
  • Groceries, nutrition information, making shopping lists when the last of an item is used, etc.
  • Personal Property inventory (for insurance and other purposes)
  • Calling cards: 2D barcodes can store contact information for importing.
  • Brick and mortar shopping: Portable scanners can be used to record items of interest for looking up online at home.
  • Coupon management: weeding expired coupons.
  • Personal finance. Receipts can be tagged with a barcode label and the barcode scanned into personal finance software when entering. Later, scanned receipt images can then be automatically associated with the appropriate entries. Later, the bar codes can be used to rapidly weed out paper copies not required to be retained for tax or asset inventory purposes.
  • If retailers put barcodes on receipts that allowed downloading an electronic copy or encoded the entire receipt in a 2D barcode, consumers could easily import data into personal finance, property inventory, and grocery management software. Receipts scanned on a scanner could be automatically identified and associated with the appropriate entries in finance and property inventory software.
A number of enterprise applications using cell phones are appearing:
  • Access control (ex. ticket validation at venues), inventory reporting (ex. tracking deliveries), asset tracking (ex. anti-counterfeiting).[4]
ZXing Barcode Scanner, an Android platform application, is one example of a barcode reader that has been optimized to work with a cellphone camera. Big in Japan's ShopSavvy and Occipital's RedLaser, among others, are examples of barcode reader apps for the iPhone optimized to work with a cellphone camera. There are also a few other iPhone apps, which integrates barcode scanner into Google shopping web site.

Housing types

The reader packaging can be distinguished as follows :
Handheld scanner
with a handle and typically a trigger button for switching on the light source.
Pen scanner (or wand scanner)
a pen-shaped scanner that is swiped.
Stationary scanner
wall- or table-mounted scanners that the barcode is passed under or beside. These are commonly found at the checkout counters of supermarkets and other retailers.
Fixed-position scanner
an industrial barcode reader used to identify products during manufacture or logistics. Often used on conveyor tracks to identify cartons or pallets which need to be routed to another process or shipping location. Another application joins holographic scanners with a checkweigher to read bar codes of any orientation or placement, and weighs the package. Systems like this are used in factory and farm automation for quality management and shipping.
PDA scanner (or Auto-ID PDA)
a PDA with a built-in barcode reader or attached barcode scanner.
Automatic reader
a back office equipment to read barcoded documents at high speed (50,000/hour).
Cordless scanner (or Wireless scanner)
a cordless barcode scanner is operated by a battery fitted inside it and is not connected to the electricity mains

Methods of connection

Early serial interfaces

Early barcode scanners, of all formats, almost universally used the then-common RS-232 serial interface. This was an electrically simple means of connection and the software to access it is also relatively simple, although needing to be written for specific computers and their serial ports.

Proprietary interfaces

There are a few other less common interfaces. These were used in large EPOS systems with dedicated hardware, rather than attaching to existing commodity computers. In some of these interfaces, the scanning device returned a "raw" signal proportional to the intensities seen while scanning the barcode. This was then decoded by the host device. In some cases the scanning device would convert the symbology of the barcode to one that could be recognized by the host device, such as Code 39.

Keyboard wedges

PS/2 keyboard and mouse ports
With the popularity of the PC and its standard keyboard interface, it became ever easier to connect physical hardware to a PC and so there was commercial demand similarly to reduce the complexity of the associated software. "Keyboard wedge" hardware plugged between the PC and its normal keyboard, with characters from the barcode scanner appearing exactly as if they had been typed at the keyboard. This made the addition of simple barcode reading abilities to existing programs very easy, without any need to change them, although it did require some care by the user and could be restrictive in the content of the barcodes that could be handled.


Later barcode readers began to use USB connectors rather than the keyboard port, as this became a more convenient hardware option. To retain the easy integration with existing programs, a device driver called a "software wedge" could be used, to emulate the keyboard-impersonating behaviour of the old "keyboard wedge" hardware. In many cases a choice of USB interface types (HID, CDC) are provided. Some have Powered USB.

Wireless networking

Modern handheld barcode readers are operated in wireless networks according to IEEE 802.11g (WLAN) or IEEE 802.15.1 (Bluetooth). However, such configuration limits the time of operation from battery or rechargeable battery and required recharging at least after a shift of operation.


The scanner resolution is measured by the size of the dot of light emitted by the reader. If this dot of light is wider than any bar or space in the bar code, then it will overlap two elements (two spaces or two bars) and it may produce wrong output. On the other hand, if a too small dot of light is used, then it can misinterpret any spot on the bar code making the final output wrong. The most commonly used dimension is 13 mils (0.33 mm), although some scanners can read codes with dimensions as small as 3 mils. Smaller bar codes must be printed at high resolution to be read accurately.